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When you think about public healthcare innovation in India, Mohalla Clinics in Delhi stand out as a game-changing initiative. These small, neighborhood clinics were designed to bring affordable and accessible healthcare directly to people’s doorsteps, especially the urban poor and lower-middle-class residents.

But what exactly are these Mohalla Clinics, how do they operate, and what kind of impact have they made on Delhi’s health infrastructure? Let’s break it down in detail.

What are Mohalla Clinics in Delhi?

Mohalla Clinics are local neighborhood health centers launched by the Delhi Government under the leadership of Arvind Kejriwal and Health Minister Satyendar Jain. The word “Mohalla” means community or neighborhood in Hindi, and these clinics truly embody that idea.

They were established with the goal of offering free primary healthcare, diagnostic tests, and basic medicines to every citizen, regardless of income or background.

Each Mohalla Clinic typically serves a population of 10,000–15,000 people within a specific locality, focusing on preventive and primary healthcare instead of hospital-based treatment.

History and Vision Behind the Mohalla Clinics

The Aam Aadmi Party (AAP) government launched the first Mohalla Clinic in 2015 at Peeragarhi, Delhi. The idea was to eliminate the long queues in government hospitals by decentralizing healthcare delivery.

Key objectives:

• To bring healthcare closer to people’s homes
• To make medical consultations free and quick
• To reduce the patient load in larger hospitals
• To ensure that no Delhi resident is deprived of basic healthcare

The program became an integral part of the Delhi health model, which has been widely appreciated both nationally and internationally.

International organizations like The Lancet and World Health Organization (WHO) have praised Delhi’s Mohalla Clinic initiative for setting an example of universal primary healthcare.

3. Structure and Functioning of Mohalla Clinics

Infrastructure

Each Mohalla Clinic is a compact, air-conditioned unit, usually set up in prefabricated or rented spaces.
They consist of:

• Doctor’s consultation room
• Waiting area
• Pharmacy counter
• Diagnostic room

These clinics are designed to be cost-effective, easy to replicate, and operationally efficient.

Staffing

A typical Mohalla Clinic has:

• One qualified doctor (MBBS)
• One nurse or pharmacist
• One multitasking staff member for registration and support

Working Hours

Most clinics operate from 8 AM to 2 PM, six days a week. However, timings may vary depending on the location and patient load.

Patient Flow

The process is straightforward:

1. Walk into the clinic (no appointment needed).
2. Register your name and age.
3. Get a free consultation.
4. Receive medicines or lab tests if prescribed.

All services are recorded digitally, promoting a paperless and transparent healthcare system.

4. Key Services Provided

The strength of Mohalla Clinicsin Delhi lies in the range of free medical services they offer.

General Consultation

Patients can consult for common illnesses like:

• Fever
• Cough and cold
• Skin infections
• Body pain
• Hypertension and diabetes

Diagnostic Tests

Over 200 types of tests are available free of cost, including:

• Blood sugar and cholesterol tests
• Urine tests
• Pregnancy tests
• Liver and kidney function tests

Samples are collected daily and sent to partner labs, with reports accessible online or at the clinic.

Medicines

Essential generic medicines are provided at no cost, prescribed according to a standard drug list approved by the Delhi Health Department.

Preventive Health Services

These include:

• Vaccination drives
• Screening for anemia and diabetes
• Health awareness programs

Benefits of Mohalla Clinics for Delhi Residents

The impact of Mohalla Clinics in Delhi has been remarkable.

Accessibility

With over 550 operational Mohalla Clinics (as of 2025), no resident is more than a few kilometers away from free healthcare.

Affordability

Every service—consultation, medicine, or lab test—is completely free, saving families thousands of rupees annually.

Time Efficiency

Since these clinics are local and less crowded, patients can get treatment in under 30 minutes, compared to hours spent at government hospitals.

Gender Equity

A large number of female patients visit Mohalla Clinics for reproductive health and general care. This accessibility empowers women who might otherwise avoid distant hospitals.

Reduced Hospital Burden

By addressing minor ailments locally, Mohalla Clinics reduce patient load on secondary and tertiary hospitals like LNJP and GTB.

How to Locate the Nearest Mohalla Clinic

Finding a Mohalla Clinic is easy.
Delhi residents can:

• Visit the Delhi Government Health Department website
• Use Google Maps (search “Mohalla Clinic near me”)
• Call the Delhi Health Helpline: 1031

Several NGOs and resident welfare associations also display lists of nearby clinics on local notice boards.

Challenges and Criticisms

While the initiative has received global praise, it also faces challenges.

Infrastructure Limitations

Some clinics still operate from temporary structures or lack proper maintenance.

Staffing Shortage

Due to contractual employment, many doctors and nurses have raised concerns about pay and job security.

Supply Chain Issues

Occasional shortages of medicines or diagnostic kits disrupt services.

Digital Integration

Although records are digital, real-time data integration with hospitals is still evolving.

Despite these hurdles, the Delhi Government continues to expand and improve the model.

Government Expansion Plans

The Delhi Government aims to increase the number of Mohalla Clinics to over 1000 by 2026, ensuring coverage for every major ward.

Plans include:

• Mobile Mohalla Clinics for slum and rural areas
• Integration with e-health records
• Telemedicine consultations with specialists
• Periodic community health camps

The long-term goal is to make Delhi a healthcare-accessible city for every citizen, regardless of income.

Conclusion

The Mohalla Clinics in Delhi have changed the way citizens experience healthcare. By offering free, accessible, and efficient medical services, they’ve brought dignity to healthcare delivery and strengthened the foundation of India’s public health system.

While challenges remain, their contribution to reducing health inequality is undeniable. As Delhi continues to expand this initiative, Mohalla Clinics stand as a symbol of inclusive governance and public welfare.

The model proves that with political will and proper planning, even a large city like Delhi can ensure “Health for All.”